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Monday, August 11, 2008

FREQUENTLY ASKED QUESTIONS

1. Why GIFT A FAVOUR?
Why settle for the same ordinary candy favors your child have received dozens of times at other birthday parties when instead, you can impress your guests with our broad range of enjoyable, thrilling quality party bags that children will love.

By shopping at GIFT A FAVOUR you save precious time and money as each and every one of our kid's party favors is wrapped neatly in cello bag or theme party boxes and tied with colorful ribbon. Combined with our excellent customer service and fast delivery to your door, you can be assured that your party bags will be delivered ready to be hand out to every eager kid at your child's party.

MOST IMPORTANTLY, our pre-made, ready-to-hand-out party bags are packed with toys and fun stuff without the CANDY!

2. How do I place an order?
Browse through our many popular licensed themes. When you have chosen your theme. Contact us by phone or email providing us with your name, contact details, order details and party date. We will contact you to confirm your order and to set up a delivery time.

If you are ordering a Ready filled Party bag we suggest that you call us first to see if the selected Theme is available. Ready bags are sold on a first-come first-serve basis. Due to popularity, it is advisable to reserve your pack 1 month ahead of time.

3. What types of payment are accepted?
We accept fund transfer from local bank (Singapore) and cash upon delivery.

4. Can I purchase separate favors for games and prizes?
Of course you can. If you have a budget for games and prizes, let us know and we will recommend suitable favors without compromising on your budget.

5. Do I have to order all of the same party bags?
No, you need not order the same party bags. As we customize your party bags, you may mix and match the number of bags for boys and girls if for instance, there are children of varying ages attending your party. We encourage you to choose the most appropriate favors for each of your children!

6. What if you do not have the theme I am looking for?
Contact us either by email or phone and we will try our hardest to get it for you.

7. How will my party bags arrive?
Our Ready filled party bags arrive fully assembled, so that all you have to do is hand them out at the party.
8.What if I have a budget?
We will work with your budget, and provide you with our recommendation to put a party bag together to maximize your budget.

9. How far in advance should I place an order?
We encourage you to plan your party early. Best to order your preferred Theme Party bags at least one month in advance to avoid disappointment.

10. Will customization tags be included?
We offer customized tags for 50 cents each.

11. Is there a minimum order? What if I have less than 8 children coming to the party?
Our Ready Pack can be purchased separately subject to availability. For customized party bags, please contact us with your request.

12. What are in the Ready Party Bags?
Our pre-filled party bags are loaded with a variety of goodies that any child will love. Our Party Bags will come in either a cello bag or in various theme boxes and contain at least 3-5 theme favors/novelties and a keepsake cup/mug.

13. How do I contact you?
If you have any questions, please email us at info@giftafavour.com.sg. We respond promptly to all emails. Alternatively, please feel free to telephone us on (65) 9238-5202.

14. What are the delivery charges?
With a minimum order of $300, we will provide free delivery to any one location island-wide. For order below $300, a nominal fee of $20 for non CBD areas and $30 for CBD areas will be applicable.
15. Can I self-collect the party bags?
Yes, self collection can be arranged. We are located in the North.

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